Terms and Conditions

Early Check in: Early check-in is subject to availability and cannot be guaranteed. Availability varies depending on the hotel’s occupancy and operational status on the requested date.

Pet Policy: The Hotel welcomes well-behaved pets, subject to the restrictions and conditions outlined in these Terms.

Cancellation: Cancellations made after 24 hours before check in time will be subject to a cancellation fee equivalent to one night stay.

Credit card hold: Reservations must be guaranteed with a credit or debit card at the time of booking. Payment is taken upon check-out unless stated otherwise. Please refer to our payment policy and specific terms and conditions when booking online.

Reservations and Bookings:

Booking Process: Describes the steps involved in making a reservation.
Confirmation: Explains how bookings are confirmed.
Cancellation and Modification Policies: Details the hotel’s rules regarding cancellations, amendments, and associated fees.
No-Show Policy: Specifies charges that may apply if a guest doesn’t arrive.
Rates and Payment: Outlines pricing, applicable taxes, payment methods, and policies regarding currency and exchange rates. Some hotels may require a deposit or pre-authorization.
Guarantee Policy: Explains the use of credit card details to secure bookings.

Hotel Services and Policies:

Check-in/Check-out Times: Specifies the standard times for arrival and departure.
Guest Conduct: Sets expectations for guest behavior, including noise levels and adherence to hotel rules.
No Parties or Gatherings: Many hotels prohibit unauthorized gatherings in guest rooms.
Outside Food and Beverages: Policies on bringing external food and drinks onto the premises.
Pet Policies: If the hotel is pet-friendly, the terms will outline rules and any associated fees.
Smoking Policy: Specifies whether the hotel is smoke-free and any designated smoking areas.

Disclaimers and Limitations of Liability:

“As Is” Basis: The website and its content are often provided “as is” without warranties.
Limitation of Liability: The hotel may limit its liability for any direct, indirect, incidental, or consequential damages arising from the use of the website or the hotel services.
Errors and Inaccuracies: Hotels typically reserve the right to correct any errors in pricing or availability and are not obligated to honor reservations affected by such errors.
Privacy: A link to the hotel’s privacy policy, which details how personal data is collected, used, and protected, is crucial. This should comply with relevant data protection laws.

Indemnification: Users often agree to indemnify and hold the hotel harmless from any claims, losses, damages, liabilities, costs, and expenses arising from their use of the website or breach of the terms.

Modifications to Terms: Hotels usually reserve the right to modify the terms and conditions at any time without prior notice, with changes becoming effective upon posting on the website.

Governing Law and Jurisdiction: Specifies which jurisdiction’s laws will govern the interpretation and enforcement of the terms and conditions.